Terms of Service
The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.
Consumers are people who buy goods or services for purposes unrelated to their commercial or professional activity.
2. Contractual partner, conclusion of contract, correction options
The purchase contract is concluded with Magdalena Wurm.
When the products are placed in the online shop, we are submitting a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you click the order button to accept the offer for the goods in the shopping cart. Immediately after submitting the order, you will receive another confirmation by email.
3. Contract language, contract text storage
The language (s) available for the conclusion of the contract: German
4. Terms of delivery
In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers.
Deliveries are only made to addresses within Switzerland.
We only deliver by mail. Unfortunately, a self collection of the product is not possible.
We do not deliver to packing stations.
The following payment methods are generally available in our shop:
Credit card via Stripe
In cooperation with the payment service provider Stripe, we offer you credit card as a payment method. When you place your order, you enter your credit card details. After your legitimation as the legal cardholder, the payment transaction is carried out automatically and your card is charged.
SEPA direct debit via Stripe
In cooperation with the payment service provider Stripe, we offer you SEPA direct debit as a payment method. By submitting the order, you give us a SEPA direct debit mandate. We will inform you of the date of the account debit (so-called prenotification). By submitting the SEPA direct debit mandate, we ask our bank to initiate the payment transaction. The payment transaction is carried out automatically and your account is debited. The account is debited before the goods are shipped. The deadline for the advance notice of the date of the account debit (so-called prenotification deadline) is one banking day.
In the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal after the goods have been dispatched. You'll get more information during the ordering process.
Payment processing through PayPal Services
In cooperation with the payment service PayPal, we offer you various payment methods as PayPal services. In order to be able to pay the invoice amount, you do not have to be registered with PayPal. Depending on the selected payment method, you can be redirected to the PayPal website and the selected payment service after submitting the order: Credit card: The payment transaction will be carried out immediately after confirmation of the payment order and after your legitimation as the legitimate cardholder by your credit card company at the request of PayPal and your Card charged.
You'll get more information during the ordering process.
6. Retention of title
The goods remain our property until full payment. We are entitled to make a corresponding entry in the retention of title register.
7. Warranties and Guarantees
Unless expressly agreed otherwise below, the statutory warranty law applies.
Information on any additional guarantees that may apply and their precise conditions can be found with the product and on special information pages in the online shop.
As soon as it is feasible in the normal course of business, you should check the quality of the goods received and, if there are defects for which the seller is responsible, notify him immediately. If you fail to do this, the purchased item is deemed to have been approved, unless it is a matter of defects that were not recognizable during the normal examination. If such defects are found later, the notification must be made immediately after discovery, otherwise the item shall be deemed approved, also taking into account these defects.
You must send the defective product back to us with a detailed description of the defect. You bear the transport costs incurred. We guarantee by eliminating defects. We can choose to do this either by eliminating the defect (rework) or by delivering a defect-free item (replacement). If the supplementary performance fails, you are entitled to withdraw from the contract. This does not apply in the case of minor defects. A right to a price reduction is excluded. This disclaimer also extends to all claims that compete with the warranty rights, be it those arising from a contract (Art. 97 ff. OR), offense (Art. 41 ff. OR), contesting the contract due to error (Art. 23 ff. OR.) Etc.
Customer service: We try to be there for you at all times - but we also have weekends sometimes :) You can always reach us on weekdays from 9 a.m. to 5 p.m., by email to firstname.lastname@example.org or simply using the contact form!
We are always unrestrictedly liable for claims due to damage caused by us, our legal representatives or vicarious agents
• in the event of injury to life, body or health
• in the event of willful or grossly negligent breach of duty
• for guarantee promises, if agreed, or
• as far as the scope of the product liability law is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner can regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the amount of liability is foreseeable at the time the contract was concluded Damage limited, the occurrence of which must typically be expected.
In addition, claims for damages are excluded.
General shipping information
In the following table you will find shipping options, shipping costs and delivery times.
Important information about shipping to other countries
International shipments may be subject to duties, taxes, and other charges not included in the total price.
Shipping information by region
** Standard shipping costs ** (including packaging)
** Delivery times **
3 - 5 working days
3 - 5 working days
Non-EU countries Europe
3 - 5 days
Countries we ship to